Terms of service
Terms of Service — Casecca
Welcome to Casecca (“we”, “our”, “us”). These Terms of Service (“Terms”) govern your use of our website, including the purchase of products through our partners . By accessing or using this site and placing orders, you agree to be legally bound by these Terms.
1. General Information
All orders are fulfilled and shipped by third-party providers.
We act as the merchant for products you purchase.
Contact details:
- Email: main@casecca.com
2. Acceptance of Terms
By using this website and placing orders, you confirm that you accept these Terms and agree to comply with them. If you do not agree, please do not use our services.
3. Orders and Payments
- All orders placed through this store are subject to acceptance and availability.
- Prices are shown in EURO and may include taxes where applicable.
- You must provide accurate payment and contact information to complete a purchase.
4. Production, Shipping & Delivery
- Once an order is placed, production typically takes 1-3 business days before shipping.
- Delivery times vary by location and shipping method selected.
- We are not responsible for delays caused by carriers, customs, or force majeure.
- Risk of loss or damage passes to the customer once the product is delivered to the address provided.
Shipping costs and estimated delivery times are displayed at checkout.
5. Returns & Refunds
Because products are print-on-demand and custom-made, returns are accepted only in the following cases:
- Items are defective
- Wrong item was delivered
- Damaged in transit
To request a return or exchange, contact us within 7 days of delivery with photos and order details. Refunds will be processed after verification. Personalized items printed to your specifications generally cannot be returned for change-of-mind.
You may have certain statutory rights depending on your jurisdiction.
6. Intellectual Property
All content on this site — including images, text, designs, logos, and software — is the property of Casecca or its licensors and is protected by intellectual property rights. You may not reproduce or use any content from this site without prior written permission.
You warrant that designs or content you upload or use in custom products do not infringe any third-party rights.
7. Use of Third-Party Services
Our store uses third-party services (such as Shopify Payments, Stripe, PayPal). Third-party terms may also apply to your use of this site and services.
8. Limitation of Liability
To the maximum extent permitted by law,Casecca is not liable for any indirect, incidental, or consequential losses arising from the use of this service or products sold. Our total liability for any claim related to these Terms shall be limited to the amount paid for the product giving rise to the claim.
9. Changes to These Terms
We may update these Terms at any time. Updated Terms will be posted on this page with an updated “Last updated” date. Continued use of the site after changes means you accept the updated Terms.